Being effective is about doing the right things, while being efficient is about doing things right.

You might efficiently respond to all emails within minutes, but not effectively if the recipient has to ask you for more information for further clarity. Efficiency is pointless if it doesn’t achieve the right goal. Make no mistake, both are important, but at InteGen we prefer to be effective first, achieving the goal, and then achieving efficiencies. We strive to find the sweet spot between the two. Effectiveness trumps efficiency.

As an example

we build out a report into a spreadsheet, audit the result with you, and only then publish it. That way the goal is achieved with the necessary auditing. How often have you relied on a report that does not contain accurate data?

Identifying what needs to be done comes first (effectiveness) and then we need to find a way to do it efficiently. It’s better to do the right thing less efficiently (effective but inefficient) than to do the wrong thing efficiently (ineffective but efficient).

As an example

When we develop an extension of Sage for you, we build the result in simple to use tools, and get the desired results there first. When we are all happy with the input, the business logic and the output, we go into development.

Do you need effective and efficient help in your Sage solution?

Click here to contact us now

effectiveness